Legal
Privacy Policy
How we handle personal information shared through this website and clinic enquiries.
Last updated: 12 September 2026
Who we are
This website is operated by Dr. Lavanya Kids Care (Magenta Superspeciality Clinics, Puppalaguda, Pipeline Road, Hyderabad, Telangana), under the clinical care of Dr. Alluwada Lavanya, Consultant Neonatologist & Pediatrician. This Privacy Policy explains how we collect, use, and protect information when you browse this site or contact us for appointments and enquiries.
Information we collect
We may collect information you voluntarily provide, including:
- Parent or guardian name
- Phone number and email address
- Messages about your child's age, concerns, or visit reason
- Appointment preference details shared by call, WhatsApp, or email
We may also receive limited technical data common to website visits (such as browser type, device type, and approximate location) through standard hosting and analytics tools, if enabled.
How we use your information
We use the information you share to:
- Respond to enquiries and schedule consultations
- Communicate about appointments and clinic updates you request
- Improve the clarity and usefulness of this website
- Meet applicable legal or professional obligations
We do not sell your personal information. Website contact forms and messaging channels are for clinic communication only and are not a substitute for in-person medical care.
Sharing of information
We may share information only when needed to operate the clinic website or respond to you — for example with trusted service providers (hosting, email, or messaging platforms), or when required by law. We do not share personal details for unrelated marketing.
Data security and retention
We take reasonable steps to protect information sent to us. No method of transmission over the internet is fully secure. We retain enquiry and contact details only as long as needed for clinic communication, record-keeping, or legal requirements.
Children's privacy
This website is intended for parents and guardians seeking pediatric or newborn care information. We do not knowingly collect personal information directly from children online. Please contact us if you believe a child has submitted personal data through this site.
Your choices
You may request access, correction, or deletion of personal information you have shared with us for website enquiries, subject to applicable law and clinical record requirements. Contact us using the details below.
Updates
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the latest revision. Continued use of the website after changes means you accept the updated policy.
Contact
For privacy-related questions, email drlavanyaskidscare@gmail.com or call +91 77805 63011. Clinic address: Dr. Lavanya Kids Care, Magenta Superspeciality Clinics, 1st Floor, Above Trends, Puppalaguda, Pipeline Road, Hyderabad, Telangana.
